pg799 Terms
& Conditions

By accessing, registering, or using the pg799 platform at pg799.cam (the "Platform"), you ("Player," "User," or "You") irrevocably agree to be bound by these Terms & Conditions (the "Terms"), including any additional policies referenced herein, such as the Privacy Policy and the Responsible Gaming Policy.

If you do not agree with any part of these Terms, you must immediately cease using the pg799 Platform. Continued use of the Platform following any modification to these Terms constitutes acceptance of the revised Terms.

To register and maintain an account on pg799, you must satisfy all of the following eligibility criteria at all times:

• You are at least twenty-one (21) years of age, the minimum legal age for gambling activities in the Philippines as mandated by applicable law and PAGCOR regulatory requirements.
• You are a natural person of legal capacity to enter into binding contracts under Philippine law.
• You are not located in a jurisdiction where online gambling is prohibited or restricted.
• You are accessing pg799 for personal entertainment purposes only, and not on behalf of any third party.
• You are not a current employee, contractor, or immediate family member of an employee of pg799 or any of its affiliated game providers.

Age verification is conducted as part of the Know Your Customer (KYC) process described in Article 3. pg799 may suspend account access pending satisfactory completion of age verification and may request additional documentation where initial verification is inconclusive.

To access real-money gaming on pg799, you must register an account by providing accurate and complete information including your full legal name, date of birth, Philippine mobile number, and a valid email address. You warrant that all information provided at registration and at any subsequent time is true, accurate, current, and complete.

pg799 conducts Know Your Customer (KYC) verification in compliance with PAGCOR's regulatory requirements and applicable Philippine anti-money laundering legislation (Republic Act No. 9160, as amended). KYC verification requires:

1. Submission of a valid, government-issued Philippine photo identification document (e.g., PhilSys National ID, UMID, Driver's License, or Philippine Passport).
2. Proof of address, where required (e.g., a recent utility bill or bank statement showing your registered address).
3. A liveness verification selfie confirming the submitted ID belongs to you.
4. Source of funds declaration, where required for higher deposit tiers.

Each player is permitted to hold one (1) registered account on pg799. The operation of multiple accounts — whether for the purpose of claiming multiple bonuses, circumventing restrictions, or any other reason — is strictly prohibited and constitutes a material breach of these Terms.

You are solely responsible for maintaining the confidentiality of your pg799 account credentials, including your username, password, and any two-factor authentication (2FA) codes. You must not disclose your credentials to any third party under any circumstances.

pg799 will never request your password through any channel, including email, live chat, or telephone. Any communication purporting to be from pg799 and requesting your password should be treated as fraudulent and reported to our support team immediately.

You agree to notify pg799 immediately at [email protected] if you become aware of any unauthorized access to or use of your account. pg799 shall not be liable for any losses arising from your failure to maintain the security of your account credentials.

All financial transactions on the pg799 Platform are conducted in Philippine Peso (PHP). The minimum deposit amount is ₱200. pg799 accepts deposits via the following methods: GCash, Maya, BPI, BDO, UnionBank, Metrobank, 7-Eleven (via payment network), USDT (Tether), and Coins.ph.

Deposits are credited to your pg799 account balance promptly upon confirmation from the relevant payment provider. pg799 is not responsible for delays caused by third-party payment networks, bank processing times, or technical outages outside of pg799's control.

Withdrawal requests are subject to the following conditions:

• Your account must have successfully completed KYC verification prior to any withdrawal.
• Withdrawals will only be processed to a payment method registered in the same name as your pg799 account.
• Any applicable bonus wagering requirements must be satisfied before bonus funds or winnings derived from bonus play may be withdrawn.
• pg799 reserves the right to request additional verification documentation before processing any withdrawal that meets threshold criteria under applicable anti-money laundering regulations.
• Withdrawal processing times are subject to the payment provider's own timelines; pg799 does not guarantee a specific turnaround time beyond its internal processing commitment.

pg799 offers promotional bonuses to eligible players from time to time, including but not limited to welcome deposit match bonuses, reload bonuses, cashback offers, and VIP tier rewards. Each promotion is subject to its own specific terms, which are published on the relevant promotion page and form part of these Terms when accepted by the player.

General conditions applicable to all pg799 bonuses include:

• Wagering Requirements: Bonus funds must be wagered a specified number of times (the "wagering requirement") before any withdrawal may be made. The applicable multiplier is stated in each promotion's individual terms.
• Game Contributions: Different game types may contribute different percentages toward wagering requirements. Live dealer games and table games typically contribute at a lower rate than slot games.
• Expiry: Bonus funds and any associated free spins have an expiry period stated in the promotion terms. Unused bonus funds will be forfeited upon expiry.
• Withdrawal Cap: Some promotions impose a maximum withdrawal limit on winnings derived from bonus funds. This limit, if applicable, is stated in the relevant promotion terms.
• Eligibility: Bonuses are available to players who have completed KYC verification and meet the eligibility criteria stated in the promotion. Players may be required to opt in to specific promotions.

All games offered on the pg799 Platform are governed by the rules and specifications of the respective game providers. In the event of a conflict between these Terms and a game provider's rules for a specific game, these Terms shall prevail with respect to account management, financial transactions, and platform conduct; individual game rules shall prevail with respect to gameplay mechanics and outcome determination.

By placing a bet on pg799, you acknowledge and accept that:

• All bets, once confirmed, are final and cannot be cancelled or reversed by the player.
• pg799 and its game providers use independently certified Random Number Generator (RNG) systems for all non-live games. The outcome of each game round is statistically independent of all prior rounds.
• Technical malfunctions — including server errors, connection interruptions, or software faults — void all affected plays. In such events, pg799 will endeavor to refund any wager directly affected by a verified malfunction.
• pg799 reserves the right to void any bet placed due to a manifest error in pricing, odds, or game configuration (a "palpable error"), regardless of whether the bet has been settled.

The following conduct is strictly prohibited on the pg799 Platform. Violation of any of these prohibitions may result in immediate account suspension, permanent closure, forfeiture of account balance and bonuses, and referral to relevant law enforcement or regulatory authorities where appropriate:

• Registering an account if you are under 21 years of age, or providing false information about your age or identity.
• Operating more than one account on pg799, whether in your own name or through third parties.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the Platform in any way.
• Engaging in any form of collusion, chip dumping, match-fixing, or coordinated play designed to circumvent the house edge or exploit game mechanics.
• Depositing funds derived from illegal activity, or using pg799 for money laundering, structuring, or any other activity that violates the Anti-Money Laundering Act of the Philippines (RA 9160) or its amendments.
• Exploiting software bugs, glitches, or vulnerabilities for financial gain. Any winnings obtained through exploitation of a technical error are not valid and will be voided.
• Attempting to access, interfere with, or damage pg799's systems, servers, databases, or network infrastructure.
• Using a payment method that does not belong to you or that has been reported as stolen, fraudulent, or unauthorized.

pg799 is committed to promoting responsible gaming practices among all players on the Platform. We provide a range of player protection tools accessible directly from your account settings, including deposit limits, loss limits, session time reminders, and voluntary self-exclusion options.

Self-exclusion requests — whether for a specified temporary period or on a permanent basis — can be submitted through your pg799 account dashboard or by contacting our support team. Upon activation of a self-exclusion, your account will be suspended immediately and you will not receive marketing communications for the duration of the exclusion period.

If you believe gambling may be negatively affecting your life or the lives of those around you, pg799 encourages you to visit the Responsible Gaming page for resources, self-assessment tools, and information on professional support organizations available in the Philippines.

All content on the pg799 Platform, including but not limited to text, graphics, logos, images, game interfaces, software, and audio-visual content, is the property of pg799 or its content licensors and is protected by applicable intellectual property laws of the Philippines and international conventions.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial gaming purposes only. This license does not permit you to reproduce, redistribute, resell, modify, create derivative works from, publicly display, or otherwise exploit any Platform content outside of normal gameplay without the express prior written consent of pg799.

To the fullest extent permitted by applicable Philippine law, pg799, its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the Platform, including but not limited to:

• Loss of gaming funds or anticipated winnings resulting from technical faults, system errors, or third-party payment network failures.
• Loss of data or account information resulting from unauthorized access where reasonable security measures were in place.
• Any reliance placed on information, promotions, or content published on the Platform that is subsequently corrected or updated.

Nothing in these Terms limits or excludes pg799's liability for death, personal injury, or fraud arising from pg799's own negligence, or any other liability that cannot be excluded or limited under Philippine law.

In the event of any dispute, complaint, or claim relating to your pg799 account, transactions, bonuses, or gaming outcomes, you must first contact pg799's customer support team via the live chat function on the Platform or by email at [email protected]. pg799 will acknowledge all complaints within 24 hours and endeavor to resolve them within five (5) business days.

If a dispute cannot be resolved through direct communication with pg799's support team, you may escalate the matter to the relevant regulatory authority overseeing pg799's licensed operations. pg799 will cooperate fully with any regulatory investigation or mediation process.

By agreeing to these Terms, both parties agree that Philippine courts shall have exclusive jurisdiction over any dispute that is not resolved through the complaint resolution procedure described above.

pg799 reserves the right to amend, update, or replace these Terms & Conditions at any time at its sole discretion. Material changes will be communicated to registered players via the email address on file or through a prominent notice on the Platform prior to the effective date of the change, where operationally practicable.

The current version of the Terms is always available on the pg799 website at pg799.cam/terms-conditions. The "Last Updated" date at the top of this document reflects the date of the most recent revision. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, including but not limited to the Civil Code of the Philippines, Republic Act No. 9160 (Anti-Money Laundering Act), Republic Act No. 10173 (Data Privacy Act of 2012), and applicable PAGCOR regulatory circulars and issuances governing online gaming operations.

The parties irrevocably submit to the exclusive jurisdiction of the competent courts of the Republic of the Philippines for the resolution of any dispute not resolved pursuant to Article 12 of these Terms.

If you have any questions regarding these Terms & Conditions or any aspect of your pg799 account, please contact our support team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week (Philippines Standard Time)
• Platform: pg799.cam

For responsible gaming enquiries, including self-exclusion requests, deposit limit adjustments, or referrals to professional support services, you may also visit the Responsible Gaming page or the FAQ page for further guidance.